Video guides

Short videos filmed on the real Silux Call dashboard. Press play on any of them. Each one takes you through a task step by step.

Where everything is: numbers, call routing, voicemail, the softphone, help and billing.

Steps and transcript

Make calls to your business number ring your mobile, all the time or only at certain times.

Steps and transcript

Ring several phones so someone always answers: all at once, one by one or taking turns.

Steps and transcript

Connect a Yealink, Grandstream, Snom, Poly or any SIP desk phone: add it, get its password, and follow the guide for your make of phone.

Steps and transcript

Add your team, give everyone their own extension automatically, and see whose extension is whose.

Steps and transcript

A hunt group that takes turns, so the same person is not always rung first.

Steps and transcript

Press 1 for sales, press 2 for support: answer every call with a menu that sends callers to the right person.

Steps and transcript

Find your messages, set your own voicemail greeting, and get every voicemail emailed to you.

Steps and transcript

Ring your phones while you are open, send callers to voicemail or your mobile when closed, and add bank holidays in one click.

Steps and transcript

Choose what callers hear while they wait, or upload your own music or message.

Steps and transcript

Keep the number your customers know: the porting form and signing your letter of authority online.

Steps and transcript

Entry, Plus, Growth, Pro and Enterprise compared, and how extra landlines work.

Steps and transcript

Prefer to read? Every feature has a written guide in the Help Centre.

All help topics

Getting started

Phone numbers

How calls are answered

Voicemail & greetings

Making & taking calls

Your team

Desk phones

Recording & reports

SMS & WhatsApp

Smart Voice

Safety & compliance

Account & billing

Developer API

Reseller portal

Plan guides